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What we offer

Services shaped around your restaurant.

We customize every engagement. Pick the pieces that fit, leave out the ones that don’t, and know the fixed fee before we begin.

Core business assessment

A complete look at your restaurant in six weeks.

Our comprehensive assessment covers up to six areas. Each one is included or left out based on what you need, and it all comes together in one phased, costed report.

01

Site Evaluation

The foundation of every engagement. We visit, walk through and learn your restaurant from you.

  • Owner conversation about background, operations, hours and goals
  • Staff conversations about what they see and their ideas for improvement
  • Storefront review: signage, curb appeal, visibility and sidewalk presence
  • Front of house: lighting, atmosphere, layout, seating and menu readability
  • Back of house: kitchen organization, storage and general workflow
  • Quick wins: improvements that are fast and inexpensive to make
02

Digital Presence Evaluation

Many independent restaurants are hard to find, or show up inconsistently, online. We find the gaps and recommend fixes.

  • Consistency check across your website, social media, Google Maps and Apple Maps
  • Review & ordering sites like Yelp, TripAdvisor, DoorDash, Grubhub and Uber Eats
  • Reservation platforms like OpenTable and Resy
  • Website evaluation: searchability, mobile usability, design and accuracy
  • Online menu review for accuracy, formatting and readability
  • Website mock-up before any committed build
03

Online Reputation Evaluation

Reviews tell a story. We read it, and then turn what customers are saying into fixes.

  • Ratings & reviews across Google, Yelp, TripAdvisor and more
  • Recurring themes in service, consistency, atmosphere and wait times
  • How you respond today, or whether you respond at all
  • Review response strategy: tone, timing, and what to say and avoid
  • Operational fixes based on what reviews reveal
04

Competitive Positioning Evaluation

How you compare to the restaurants around you, and how to stand out before a customer walks through the door.

  • Competitor mapping of direct and indirect competitors nearby
  • Differentiation: signage, street presence and menu positioning
  • Storefront improvements with estimated costs
  • Menu analysis for readability, organization and pricing in context
  • Small, high-impact investments that change how customers see you
05

Cost & Spend Evaluation

For owners who are willing to share purchasing data, a high-level look at standout expenses worth a closer review.

  • Supplier invoices to look for over-ordering, waste and alternative sourcing
  • Menu item profitability: which dishes earn money and which cost money
  • Supplier review: competitiveness and whether to consolidate
  • Service contracts and recurring subscriptions
  • Strictly confidential. Your data is used only for your benefit
06

Technology & Systems Evaluation

Practical, cost-conscious advice. We never recommend technology for its own sake.

  • Point of sale: a good fit for your volume, menu and reporting needs?
  • Online ordering: delivery platform fees and alternatives
  • Reservations: whether a tool makes sense for your traffic
  • Inventory & waste tracking: whether it would pay for itself
  • Payroll & scheduling software review
Project management tracking

From plan to done.

A report is only valuable if it gets acted on. Our project management tracking helps you and your team move recommendations forward without losing momentum.

  • Regular check-ins

    A steady rhythm that keeps priorities in front of you.

  • Clear tracking

    What’s done, what’s next and what’s blocked, all in one place.

  • A partner in your corner

    Answers to your questions about the report as you work through it.

Action trackerSample
Respond to recent reviewsPhase 1 · complete
Done
Standardize name & hoursPhase 1 · complete
Done
2
Launch new websitePhase 2 · in progress
Active
3
Signage & window refreshPhase 3 · planned
Planned
Overall progress58%
Digital implementation

We don’t just advise. We build.

Based on your digital presence evaluation and your decisions, we put the recommendations into practice ourselves.

Website Development

A modern website for phones, tablets and desktops, with your menu, hours, ordering and reservations. It includes a free custom domain name.

Online Presence Build-out

We set up and standardize your business profiles on Google, Apple Maps, review sites, ordering apps and the other platforms your customers use.

Your Keys, Your Choice

When the work is done, we hand over full ownership of your accounts and hosting. If you’d rather not deal with it, we can keep managing it for you.

Digital maintenance

Set it up once. We’ll keep it fresh.

New menu? Holiday hours? Patio is open? Send us a message and we’ll update it everywhere.

Website Hosting

We keep your site live, renew your domain and manage the server.

Website & Platform Updates

Menus, photos, hours and announcements updated on request.

How pricing works

Honest pricing, deliberately below market.

We know margins are thin and that paying for outside advice takes trust. Our fees are set low enough to be accessible and high enough to reflect real, skilled work.

Free first conversation

You can talk with us before you commit to anything. If we’re not the right fit, we’ll tell you.

Fixed fees, agreed up front

No hourly billing and no scope-creep charges. You know the price before we begin.

Flexible payment

Pay in full or in monthly installments, whichever works best for your cash flow.